The building changes the plan.
In a multi-level property, visible water on one floor may not show where it moved through ceilings or wall cavities. Describe the source, affected levels, and any occupied unit below.
Brownstone plumbing
A supply line or radiator leak can wet several rooms and levels. Source control comes first.
Garden-level water
A lower apartment may be affected by a drain backup or water moving from above; water quality matters.
Tenant coordination
Owner and tenant access helps assess affected rooms without guessing the full scope.
Water still spreading?
Tell us what is wet, whether the source has stopped, and how to access the property. We will confirm crew availability by phone.
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