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PACKOUT & CONTENTS / NEW YORK CITY

THE SPACE IS DAMAGED.
THE CONTENTS MATTER.

When water, fire, or smoke affects a property, the belongings inside deserve a clear plan too. Flood Gone can help assess affected contents and discuss what should be moved, documented, or addressed as restoration begins.

Flooded living room with belongings moved above the water

START WITH THE PROPERTY

SAFE ACCESS.
CLEAR PRIORITIES.

Do not enter an unsafe structure or handle items near electrical hazards, contaminated water, or active fire damage. Once access is safe, tell us what happened and which rooms or belongings concern you. The condition of the space shapes what can be handled.

WHAT THE PLAN MAY INCLUDE

MORE THAN
MOVING BOXES.

Contents work depends on the type of damage, the items involved, and the scope agreed for the property.

01 / REVIEW

IDENTIFY THE IMPACT.

Look at the affected rooms and belongings to distinguish what can remain in place from what may need attention or movement.

02 / DOCUMENT

KEEP A RECORD.

Documenting affected items and decisions helps everyone understand the proposed work and supports an organized restoration process.

03 / HANDLE

MAKE ROOM TO WORK.

Some belongings may need to be protected or moved so the property can be cleaned, dried, or restored. The approach is discussed before work begins.

OUR APPROACH

ASSESS THE LOSS.
PLAN THE HANDLING.

We start with the damage, then discuss a practical contents plan for the affected space.

01 / TELL US

WHAT HAPPENED?

Share the cause of loss if known, affected rooms, and the items that matter most to you.

02 / REVIEW

WHAT IS AFFECTED?

The condition of the property and contents informs what needs to be documented or moved.

03 / AGREE

WHAT COMES NEXT?

We discuss the recommended scope and how contents handling fits the wider restoration work.

TELL US WHAT HAPPENED ↗

CONTENTS + STRUCTURE

ONE LOSS.
TWO CONNECTED PLANS.

Belongings and building materials can be affected by the same event. The response should account for both without assuming every item can or should be treated the same way.

WATERMoisture conditions can affect furnishings and the surrounding building. Water damage restoration ↗
FIRE / SMOKESoot and odor may reach beyond the visibly burned area. Fire damage restoration ↗
EMERGENCY CLEANUPDamaged materials and debris may need a coordinated cleanup plan. Emergency cleanup ↗

STRAIGHT ANSWERS

BEFORE
WE BEGIN.

Does everything need to be packed out?

No. The need to move items depends on the damage, the condition of the space, and the restoration plan. We discuss the proposed scope with you.

Should I throw away damaged belongings?

When it is safe, document affected items before discarding them, especially if an insurance claim may be involved. Follow any urgent safety or health direction from the appropriate authorities.

Can you guarantee an item can be restored?

No. The outcome depends on the material, type and extent of damage, and the assessment. We can discuss the options for affected contents.

Will insurance cover contents work?

Coverage depends on your policy and cause of loss. We can document affected items and work performed; your insurer decides coverage.

READY WHEN YOU NEED US

LET’S MAKE
A PLAN FOR IT ALL.

Tell us what happened to the property and what you’re worried about inside.

CALL 917-633-4807 ↗