CALL
Tell us the address, what happened, and whether fire authorities have cleared the property.
FIRE DAMAGE RESTORATION NYC
FIRE DAMAGE?
MOVE FORWARD.
Need fire damage restoration in NYC? After fire authorities clear the property, Flood Gone helps homeowners assess smoke, soot, odor, damaged contents, and water left by firefighting. Call our 24/7 emergency line for a cleanup plan and a free estimate.
24/7 emergency callsAbout 1-hour response target, subject to availabilityCertified · licensed · insuredFree estimates
AFTER THE FIREIllustrative scene
FIRST, STAY SAFE
WAIT FOR THE
ALL-CLEAR.
Stay out of a fire-damaged property until local fire authorities say it is safe to re-enter. Once it is safe, document visible damage without disturbing affected areas, then tell us what happened.
READ RED CROSS SAFETY GUIDANCE ↗HOW WE HELP
SEE THE FULL
AFTERMATH.
We assess fire damage cleanup needs in your home or business, including soot, smoke odor, firefighting water, and belongings. The scope depends on what we find.
01 /
DAMAGE ASSESSMENT
Identify visible fire, smoke, soot, and water-affected areas before work begins.
KNOW THE SCOPE02 /
SOOT CLEANUP
Assess soot residue on walls, ceilings, fixtures, and other affected surfaces; choose cleaning methods suited to each material.
ADDRESS THE RESIDUE03 /
SMOKE & ODOR
Trace smoke migration beyond the burned room and plan smoke damage cleanup and odor-control steps suited to the affected materials.
GO BEYOND THE FLAMES04 /
WATER & DRYING
Extract firefighting water where needed, check moisture in floors and walls, and set professional drying equipment as the job requires.
DON’T MISS THE WATERSMOKE RESIDUE
SOOT STAINING
WATER AFTER FIRE
DAMAGED CONTENTS
ODOR
WHAT TO EXPECT
A CLEAR PATH
AFTER A FIRE.
No one-size-fits-all promise. We explain what we find and what the job calls for.
ASSESS
We review the affected rooms, materials, smoke residue, and any water damage.
PLAN
We walk you through the recommended cleanup and document the affected areas.
RESTORE
We carry out the agreed work and keep you informed as the project moves forward.
WHY IT MATTERS
THE FIRE IS OUT.
THE WORK ISN’T.
Flood Gone serves homeowners across Manhattan, Brooklyn, Queens, the Bronx, and Staten Island, and can support commercial properties too. Our certified, licensed and insured team brings 10+ years of restoration experience and professional equipment for assessment, extraction, drying, filtration, and cleaning. We target arrival in about an hour where a crew is available and confirm timing when you call. The plan covers soot, smoke, odor, water, and affected contents together.
CALL NOW — 24/7 EMERGENCY SERVICE ↗01 / FIRE02 / SMOKE03 / WATERONE CLEAR PLAN.
INSURANCE QUESTIONS?
DOCUMENT THE DAMAGE.
UNDERSTAND THE WORK.
We help with insurance claim documentation by recording affected rooms, materials, contents, and the work performed. We can explain the proposed scope and provide job details for your adjuster. Coverage and reimbursement depend on your policy and your insurer’s decision. Your initial estimate is free.
REQUEST A FREE ESTIMATE ↗QUICK ANSWERS
FIRE DAMAGE
QUESTIONS.
Can I go back inside after the fire?
Wait until local fire authorities say the property is safe to re-enter. If an inspector has posted a warning, follow their instructions before entering.
Can smoke affect rooms where there were no flames?
Yes. Smoke and soot can travel beyond the burned area. We’ll discuss what we see in the affected spaces and the cleanup options.
What about water used to put out the fire?
Firefighting water can leave materials wet. We can assess those areas and explain extraction and drying work when needed.
How quickly can Flood Gone respond in NYC?
Call our 24/7 emergency line after the fire department has cleared the property. We target an approximately one-hour response when a crew is available, but travel, access, and current calls affect timing. We will confirm the expected arrival time when you call.
Can you remove smoke odor and soot?
We assess where smoke and soot traveled, the surfaces and contents affected, and the cleanup methods suited to the loss. Odor control may require more than surface cleaning, so we explain the recommended scope after inspection.
What happens to furniture and other belongings?
We document affected contents and discuss cleaning, protection, or pack-out when the property and items call for it. The plan depends on the condition of the belongings and the work needed in the space.
Is the estimate free, and can you help with insurance?
Yes, we offer a free estimate and can document affected areas and the proposed restoration work for your claim. Your insurer determines what your policy covers and whether it reimburses the work.
WHEN IT’S SAFE, CALL US
LET’S TAKE THE
NEXT STEP.
Call after the property is safe to access. Tell us your borough, affected rooms, and whether firefighting water reached other areas. We will confirm availability and next steps.
CALL NOW — 24/7 EMERGENCY SERVICE ↗REQUEST A FREE ESTIMATE ↗